Local Customer Service
Local customer service and call center
Empower your business with an excellent client facing services that improves dialogue and overall satisfaction. We understands how varied requirements and needs can be, so we focus on getting the best communication through any possible means- be it e-mail, live chat, social media, SMS and call center. All representatives are trained professionals ensuring best services. We’re not only about providing answers, closing the sale is just as critical! Let your customers feel you are there for them and that they are not alone.
At FullPhilippines, we offer you the service of a sales agent which supports your customers and can do wonders to deal closing and your competitive advantage.
With our staff it’s not just selling products; building relationships and repeat business are crucial for a good internet image and feedbacks. Especially in a country where online shopping is still pretty new and trust is an important issue.
Modes of Communication
To deal with your customers, and to handle their ongoing queries, we provide different communication channels, such as live chat, social media, call center, and email communication. At these channels, our dedicated and caring staff makes your customers feel comfortable. Our in-house agents use enterprise technologies to provide an efficient and scalable solution to serve your customers.
What We Do
Our job is to help you amaze your clients. We are a FinTech logistics platform aimed to serve eCommerce who wishes to enter the Philippines market. We have the perfect solution for merchants who need to manage their supply chain and last mile partners in a COD environment. Having a turn-key solution in which you only need your products requires many pieces of the puzzle which have to fit together.
Assist with importing
Importing into the Philippines can be a real hassle, we ensure that potential bottlenecks are avoided through experience and effective communication with authorities.
Warehouse & drop shipping
Storage is more than not moving an item- it’s making sure it’s in as good a shape going out as it went in, this includes making sure it’s secure at all times of day and night and still available so when the cash is ready so is the delivery.
Real time tracking
Decision making is critical for your business. Having the latest information is crucial for making those decisions. Don’t let blind spots cost you cash sale deliveries when we can keep you on top the best timing between you and the customer.
Managing the last mile
Logistics is a linked chain, we need to make sure you always picked the best one- with us you can control all suppliers and service providers via one system. We want that last mile to be there right when the cash is ready for your great product.
We combine multiple tools to overcome traditional commerce challenges such as having cash ready on delivery and optimal cash flow control. With us, connect to a world of communication and information technologies securing cash commerce where it counts, at delivery.
Local customer service
We believe in fighting and saving each sale by understanding the needs and desires of our customers and knowing their most troubling problems. Our technology assisted staff has a common language and a deep understanding of the market to ensure sales are safe when the cash meets the delivery.